Shipping policy

Last updated: November 10, 2026

1. Where We Ship and Shipping Fees

aianqiye currently delivers to addresses in the United States. Standard shipping is free for every U.S. order. We do not ship internationally at this time.

2. Preparing Your Order

Once your order is confirmed and payment is complete, please allow 1–2 business days for us to prepare and dispatch it.

For this policy, business days are Monday through Friday, excluding U.S. federal holidays. Order preparation time is separate from the time the carrier takes to deliver your package.

3. Delivery Estimates

Carrier transit is estimated at 5–10 business days after dispatch. With order preparation included, our target is to deliver within 6–12 business days after order confirmation.

These timeframes are estimates, not guaranteed delivery dates. Delays can occur because of carrier interruptions, severe weather, holidays, or other unforeseen circumstances. If a substantial delay affects your shipment, we will share the information available and any resolution options required by applicable law.

4. Where Orders Are Dispatched From

Orders are dispatched from:

aianqiye
1591 Lane Ave S #82
Jacksonville, FL 32210
United States

5. Shipment Notifications

We’ll email shipment details to the address entered at checkout. When tracking is provided by the carrier, the tracking information will be included. It may take a little time for the carrier to post the first scan.

6. Address Changes and Delivery Issues

Please review your shipping address before submitting an order. If you spot an error, email us as soon as possible at hello@aianqiye.com. We’ll check whether the address can still be updated before the order is dispatched.

If a package seems lost, arrives damaged, or is shown as delivered but you cannot find it, contact us at hello@aianqiye.com with your order number. We’ll look into the matter with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier’s delivery status alone does not automatically resolve or close a claim.

7. Returns

You may request a return for an eligible item within 30 calendar days of receiving it. We pay the return shipping cost. Before sending anything back, contact us for return instructions so we can arrange shipping at our expense.

For instructions on how returns are handled and when refunds are issued, please see our Return and Refund Policy.

8. Contact

This website is operated by aianqiye.

1591 Lane Ave S #82
Jacksonville, FL 32210
United States

Email: hello@aianqiye.com
Website: https://aianqiye.com