Privacy policy

Last updated: November 10, 2026

1. About This Policy

This policy describes how aianqiye handles personal information when you browse our store, place an order, or get in touch with us.

For privacy questions or requests, email hello@aianqiye.com.

2. Information We Handle

The information we receive depends on how you use the store. It may include:

  • Contact and shipping details, such as your name, email address, phone number, and billing or delivery address.
  • Purchase records, including the items ordered, order amount, payment status, delivery details, and any return or refund history. Payment credentials needed for a transaction are handled by the payment provider.
  • Information you choose to send us, such as customer service messages, return inquiries, account form responses, or optional subscription information.
  • Device and store activity data, which may include your IP address, browser or device details, pages visited, cart activity, cookie identifiers, and privacy settings.

We obtain information from you when you submit it, through your use of the store, and from companies that help us process payments, prevent fraud, fulfill orders, or provide customer support.

3. Why We Use Information

We may use personal information to:

  • Complete purchases, arrange delivery, and manage returns or refunds.
  • Send order-related updates and respond to customer service inquiries.
  • Operate, maintain, and improve the website and store.
  • Identify potential fraud or security concerns.
  • Comply with legal, accounting, and recordkeeping requirements.

If you sign up for promotional messages, we’ll use your contact details to send them. You can unsubscribe using the link or instructions in a marketing email, or contact us at hello@aianqiye.com. Unsubscribing from marketing messages does not stop communications needed to manage an order or respond to a request.

4. When We Share Information

We provide relevant information to Shopify, payment services, shipping carriers, and other companies that help us run the store, process orders, maintain security, or support customers.

We may also disclose information when required by law or a lawful request, to protect legal rights, when you ask us to or give permission, or as part of a business transaction with appropriate safeguards.

5. Shopify and Data Locations

Shopify hosts our store and processes personal information to provide commerce, payment, security, and related services when you visit or make a purchase.

Shopify and our other service providers may handle information in the United States or elsewhere. Their separate use of information is explained in their respective privacy notices.

6. Cookies and Related Tools

Our store uses cookies and similar technologies to support essential functions, including keeping your cart and session active, remembering preferences, and securing checkout. Tools provided through the store platform may also collect information about performance and usage.

You can adjust cookie settings in your browser and through privacy controls offered on the store. Disabling some cookies may prevent parts of the store from working properly. If optional cookie controls are available, you can use them to change those preferences.

For questions about cookies or privacy settings, contact hello@aianqiye.com.

7. How Long We Keep Information and How We Protect It

We keep personal information for the period needed for the purposes described here. We consider factors such as our relationship with you, order and refund administration, recordkeeping obligations, fraud prevention, and the handling of disputes.

We use reasonable safeguards to protect personal information. However, online transmission and electronic storage cannot be guaranteed to be completely secure. Please do not send full payment card numbers or account passwords by email.

8. Privacy Choices and Rights

Depending on your location and the laws that apply, you may be entitled to access or receive a copy of your personal information, ask us to correct or delete it, or opt out of certain uses. These may include targeted advertising or a sale or sharing of personal information where the relevant law defines that activity as such. Exceptions may apply.

To make a request, or to appeal a decision if applicable law gives you that right, email hello@aianqiye.com. We may ask for reasonable information to confirm your identity or verify an authorized agent’s authority.

We’ll respond within the time limits set by applicable law and will not unlawfully treat you differently for exercising a privacy right. Where relevant, you may also contact the appropriate privacy regulator.

9. Children’s Information

If you believe that a child under 13 has sent us personal information, please contact hello@aianqiye.com. We’ll review the situation and take any action required by applicable law, including deleting the information when required.

10. Policy Updates and Contact Details

We may revise this policy as our practices or legal requirements change. The latest version will show its effective update date. If required, we’ll give additional notice or obtain consent before a material change takes effect.

aianqiye
1591 Lane Ave S #82
Jacksonville, FL 32210
United States

Email: hello@aianqiye.com
Website: https://aianqiye.com